Returns & Exchanges

At Laline, we want you to be completely satisfied with your beauty and lifestyle products. If you are not entirely happy with your purchase, you may return unopened and unused items within 30 days for a full refund or exchange.

1

Check Eligibility

Ensure your items are in their original packaging, unopened, and were purchased within the last 30 days from our official online store.

2

Contact Support

Email our customer service team with your order number and the list of items you wish to return to receive a Return Authorization Number.

3

Pack Your Items

Securely pack the products in their original box, including the packing slip and your Return Authorization Number to ensure a smooth processing experience.

4

Ship and Refund

Send the package back to our distribution center using a tracked shipping method; once received and inspected, we will issue a refund to your original payment method.

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30-Day Window

Return within 30 days of delivery

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Free Returns

Prepaid shipping label provided

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Fast Refunds

5-7 business days processing